Set of Brigade Engraved Panel Cut Crystal Whisky Decanter with 6 Tumblers, Boxed - H20E7
Brigade
Additional Engraving
This timeless hosting set includes a panel-cut, lead-free crystal square decanter with six tumblers, all engraved by hand with your Fire and Rescue Service’s emblem* and supplied in a satin-lined presentation box.
In addition, you can add a personalised message to the glass at no additional cost, ensuring the message is no more than 3 lines long, with a maximum of 35 characters per line.
You can let us know your engraving request by either putting these in the “Add Order Notes” in the shopping cart, by replying to your email order confirmation or sending an email to shop@firefighterscharity.org.uk stating your order number.
Please Note - We are currently only able to offer a select number of Fire and Rescue Services’ emblems due to logo permission requirements.
We are unable to offer refunds or exchanges on any items that have been personalised, unless they are faulty
POSTAGE AND PACKING
Delivery charges start from £2.70 and are dependant on the products that you have ordered.
We aim to dispatch all orders within 48 hours of us receiving them (excluding weekends). Please allow up to 5 working days for delivery of your items. We use the following postage methods:
Royal Mail 24™ – the aim is to deliver your parcels the next working day upon handover in the UK.
Royal Mail 48™ – the aim is to deliver your parcels within two working days, with a small minority within 3 working days upon handover in the UK.
Parcelforce 48 - Your parcel should be delivered within 48 hours of dispatch (excluding weekends)
Our chosen delivery companies (Royal Mail or Parcelforce) may contact you directly via email or text to confirm your delivery date/time.
Third Party Delivery:
Elvis & Kresse - These items are dispatched directly from the supplier within similar timescales to our Standard Delivery.
William Wood Watches - These items are dispatched directly from the supplier within 5 days of the order being received.
Replica Fire Helmets - These items are dispatched directly from the supplier. Please allow up to 21 days for delivery of these items, however our suppliers will endeavour to make deliveries as soon as possible. If you have a specific date requirement please contact us on 01256 366566 to discuss before placing your order.
Statuettes & Crystalware - These items are dispatched directly from the supplier. Please allow up to 14 days for delivery of these items, however our suppliers will endeavour to make deliveries as soon as possible. If you have a specific date requirement please contact us on 01256 366566 to discuss before placing your order.
BA Tally's - These items are dispatched directly from the supplier. Please allow up to 21 days for delivery of these items, however our suppliers will endeavour to make deliveries as soon as possible. If you have a specific date requirement please contact us on 01256 366566 to discuss before placing your order.
Helping Hoodies - These items are dispatched directly from the supplier. Please allow up to 15 working days for delivery of these items, however our suppliers will endeavour to make deliveries as soon as possible. If you have a specific date requirement please contact us on 01256 366566 to discuss before placing your order.
Please ensure your delivery address details are accurate as we do not accept responsibility for late or non-delivery of items if the address you have provided is inaccurate in any way.
Fire Fighters Trading Ltd (A wholly owned subsidiary of The Fire Fighters Charity) only operates within the UK and is unable to send any items to addresses outside of the UK or to PO Box numbers.