Brigade Engraved Panel Cut Crystal Brandy Decanter with 2 Goblets, Boxed - H30D
Brigade Engraved Panel Cut Crystal Brandy Decanter with 2 Goblets, Boxed - H30D

Brigade Engraved Panel Cut Crystal Brandy Decanter with 2 Goblets, Boxed - H30D

£144.00
SKU: CRYST-H30D-AVON

This hand-cut, lead-free crystal brandy decanter with two goblets is engraved by hand with your Fire and Rescue Service’s emblem* and comes to you in a satin-lined presentation box.

In addition, you can add a personalised message to the decanter at no additional cost - see full description for more details.

Brigade:

Brigade
Additional Engraving:

Additional Engraving
Quantity:
The product will be dispatched directly from our supplier, so please allow up to 14 days for delivery. If the item is required within this time, please contact us on 01256 366566 before placing your order.

Frequently Asked Questions

Welcome to our frequently asked questions section where you will hopefully find all the answers you need about our shop products and services.

If you can't find what you are looking for, please contact us for further support.

1. Can I place an order over the phone?
Yes you can. Call us on 01256 366566 and a member of either our Trading or Customer Care teams will be able to assist you. Our phone lines are open Monday to Friday 0900 – 1700.

2. How long will my order take to be delivered?
Please read the information on the delivery page. If you have any questions regarding your order please call the Trading Team on 01256 366566.

3. How do I get a BA Tally engraved?
The price of your Tally includes the engraving. Please follow the instructions on the product page to find out how to send us your engraving details.
We do not accept this information over the telephone.

4. How do I get a Statuette engraved?
Engraving on a statuette is included in the price. There is enough space to allow up to 3 lines of text – with a maximum of 35 characters per line. Engraving information must be emailed to shop@firefighterscharity.org.uk, we are unable to accept this over the telephone.

5. How do I return an item?
Please see our Refunds and Returns page for full information.

6. How do I know my order has gone through online?
Once you have gone through all the ordering steps online you will receive a confirmation e-mail to say your order has been successful. You will also receive a further confirmation email once we have accepted and processed the order. Please check your junk inbox as occasionally our emails will arrive in there. 

7. Office Hours?
The office hours for the Trading Team are Monday to Friday 0900 - 1700

8. Do you have a Product Catalogue?
Due to the Covid-19 pandemic over the past few years we have been unable to arrange photoshoots for our products and therefore we do not have a current catalogue available. Our online shop is the best place to see what we have to offer as this is regularly updated. 

9. Can I purchase a Helping Hoodie if I am do not work for the FRS?

Unfortunately these products are only available to be purchased by currently serving FRS personal or retired FRS personal and a password will be required to place the order. (This password can be obtained form the your FRS internal communications team)  We do however still sell our Firefighters Charity hoodies which are available for all general public to purchase also. 

10. I can't see my FRS as an option for the Helping hoodies? 

This will mean that we have not yet had permission from your Brigade to use your FRS badge on the hoodies. The best way to help us speed this up is drop your internal communications team an email asking for them to grant the Charity permission to do so as we would be happy to provide badged hoodies to all of our UK based FRS.

This set includes a hand-cut, lead-free crystal brandy decanter with two goblets and is engraved by hand with your Fire and Rescue Service’s emblem*. It also comes to you in a satin-lined presentation box.

In addition, you can add a personalised message to the glass at no additional cost, ensuring the message is no more than 3 lines long, with a maximum of 35 characters per line.

You can let us know your engraving request by either putting these in the “Add Order Notes” in the shopping cart, by replying to your email order confirmation or sending an email to shop@firefighterscharity.org.uk stating your order number.

Please Note - We are currently only able to offer a select number of Fire and Rescue Services’ emblems due to logo permission requirements.

We are unable to offer refunds or exchanges on any items that have been personalised, unless they are faulty